Cancellation policy

Subscription and Cancellation Policy

Last updated: 23 September 2026

How subscriptions work

Choosing Subscribe and save on a product page sets up a repeating order. Your chosen products are charged and dispatched automatically at the interval you select, at the subscription price shown at checkout. There is no minimum number of orders and no joining or cancellation fee.

Billing

Your first payment is taken when you place the order. Each renewal is charged to the same payment method on the renewal date, at the subscription price in force at that time. We will email you before each renewal so you have time to skip, change or cancel.

Skipping, pausing and changing your subscription

You can skip a delivery, change the delivery interval, change the products, update your address or payment details, or pause your subscription at any time from your account. Changes take effect from your next renewal, so please make them before the renewal date.

Cancelling

You can cancel at any time, with no notice period and no fee, from your account. Cancelling stops all future charges and deliveries. It does not cancel an order that has already been charged and dispatched.

If you would rather we cancelled for you, email info@nutribitesmarket.com from the address on your account with your order number. Please allow 3 to 5 working days for us to reply, and send your request before your next renewal date.

Price changes

If we change the price of a subscription product we will tell you by email before the change takes effect, so that you can cancel or change your subscription if you wish.

Your cancellation rights

Nothing in this policy affects your statutory rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or other UK consumer law. Returns and refunds are covered by our Refund and Return Policy, and delivery by our Shipping Policy.

Contact

NutriBites, 18 Kings Road, London, England, N22 5SN
Email: info@nutribitesmarket.com